SuperTech Services
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Update: After I posted this review, the company contacted me promptly and scheduled a visit to inspect the issue. After reviewing the installation, they acknowledged that the leaking connection was their responsibility and offered to repair it as a courtesy. I appreciated the response and thought the matter was finally being addressed. Unfortunately, that is where the progress stopped. More than a month has now passed, and no repair has been completed. I have called the company over ten times trying to get an update. Each time I receive a different explanation: waiting for parts, management is unavailable, still waiting for a decision, or some other reason. At this point, the original leak remains unresolved, and the corrosion continues to worsen. While I appreciated the initial outreach, accountability means following through on commitments. The lack of communication, inconsistent explanations, and failure to complete the promised repair have left me extremely frustrated. Original review: Avoid Supertech HVAC. They installed my water heater with poorly sealed connections that have been leaking ever since. It is now causing visible corrosion around the fittings. This is basic work they failed to get right. I reached out to the owner with photos, no response at all. Bad workmanship and zero accountability. Save yourself the trouble and go with someone else.
— Deng Mao
Charlie and Jason from SuperTech HVAC came out to our restaurant the other day and were easy to work with. They showed up on time, explained what they were checking in simple terms, and answered our questions without trying to upsell anything. They worked efficiently and left everything clean when they were done. Overall a smooth experience and we’d definitely call them again.
— Yun Jiang
Paul Kim the technician was quick to respond to my service call. He was very professional and knowledgeable explaining to me the issue with my HVAC system. He provided a detailed quote and after approval quickly repaired the system and had it running like new in a short period of time. I recommend Paul and Super Tech for any of your HVAC issues. JOB WELL DONE!
— James Bryant
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