Pyramid Heating & Cooling

We got a number of bids to replace our 40 year-old oil furnace heating system (and no AC) with a heat pump (with AC). Pyramid was the most reasonable and the only one that offered the ducted version plus a min-split head in the one bedroom without ductwork. (The other companies either wanted to put in new ductwork there, mini-splits throughout, or was just plain over-the-top expensive.) Ryan Smith, our sales/project manager, was great throughout, explaining the system and process. He was here on day 1 (with donuts) and on day 3 (final day), where he even helped with the plumbing on the back wall. Dan Manaserro, our installer (with help from Noah), was fantastic doing stellar work. They cut up and removed the old furnace, installed the new air distributor in the basement, and the heat pump and head. We now have a Mitsubishi heat pump in the back yard, and a mini-split head in the bedroom. Dan's team was excellent and the finished product looks good and feels great. Can't wait for the 100 degree dog-days of summer, with my new AC!

— Martin Baggs

We have had Pyramid taking care of our HVAC maintenance for several years now. Scheduling is easy and the value is high. Troy was super thorough in doing the most recent service on our system. He listened to our questions carefully and was very patient in explaining everything to us so we could make good decisions. We really felt like he understood our needs and priorities. He worked hard to find the best solution from our perspective.

— Nate Scott

Had our gas furnace and whole house A/C unit replaced with a heat pump and air exchanger. Pyramid technicians did a great job. Very happy with the results.

— Aron Pratt