Johnstone Supply

Commercial Verified

91 Hicks Ave, Medford, MA 02155, Boston, MA

4.9(24 reviews)

4.9(24 Google reviews)View on Google

RTUSplit SystemBoilerAHUChilled Water/ChillerHeat Pump

Quick Answers

Is Johnstone Supply a well-reviewed commercial HVAC company in Boston?

Johnstone Supply in Medford, MA holds a 4.9 out of 5 Google rating across 24 reviews, with contractors citing knowledgeable inside staff and efficient service as standout strengths. The Medford location serves the greater Boston area within a 25-mile radius as part of a 22-location Northeast network.

Who installs multi-zone commercial HVAC systems in Boston?

Johnstone Supply in Medford, MA is a wholesale HVAC distributor serving Boston-area contractors who install multi-zone commercial systems, including split systems, heat pumps, and air handling units. Their technical support staff and contractor tools help local professionals source and specify the right equipment for multi-zone applications.

What types of commercial buildings does Johnstone Supply service in Boston?

Johnstone Supply's Medford location supports commercial HVAC projects across office buildings, retail spaces, industrial and warehouse facilities, multifamily properties, educational institutions, and mixed-use properties. Their product and technical resources cover rooftop units, chilled water systems, boilers, and more for each of these building types.

About

Johnstone Supply at 91 Hicks Ave in Medford, MA is a wholesale HVAC distributor serving commercial contractors across the greater Boston area within a 25-mile radius, stocking and supporting equipment for office buildings, retail spaces, industrial facilities, multifamily housing, educational institutions, and mixed-use properties. The Medford branch is part of a 22-location Northeast network that spans Maryland to Maine, combining local market knowledge with national supply chain depth. Facility managers and their contractors can source rooftop units, split systems, boiler systems, air handling units, chilled water and chiller systems, and heat pumps — covering the full range of mechanical systems found in Boston's dense and varied commercial building stock. Reviewed contractors consistently highlight the staff's technical depth. Customers have praised outside sales representative Jake and inside equipment technician Dave Darling by name, and longtime trade accounts report consistent reliability over multiple years of purchasing. A 4.9 out of 5 Google rating from 24 reviews reflects that pattern of responsive, knowledgeable counter service. Johnstone Supply also offers an Advantage Program that lets contractor accounts earn points redeemable for merchandise, gift cards, and travel, along with access to training through Johnstone University online and in-person events. Contractor tools on the platform include a System Selector, Rooftop Selector, Mini-Split Selector, and model-to-part lookups — resources that help maintenance teams and service contractors move quickly on equipment identification and replacement in Boston's demanding commercial environment.

Frequently Asked Questions

What commercial HVAC systems can Boston-area contractors source through Johnstone Supply's Medford location?

The Medford branch carries equipment and parts for rooftop units, split systems, boiler systems, air handling units, chilled water and chiller systems, and heat pumps. This range covers the primary mechanical system types found in Boston-area office buildings, schools, warehouses, and multifamily properties.

Does Johnstone Supply offer technical support for commercial HVAC contractors in the Boston area?

Yes, the Medford location provides technical support through knowledgeable inside staff, and customer reviews specifically call out the inside equipment technicians as highly capable. Contractors can also access digital tools such as a System Selector, Rooftop Selector, and model-to-part lookup through the Johnstone Supply platform.

How far does Johnstone Supply's Medford location serve commercial contractors?

The Medford, MA branch serves a 25-mile service radius, covering a broad portion of greater Boston including surrounding cities and suburbs. It is one of 22 Johnstone Supply locations across the Northeast, from Maryland to Maine.

Does Johnstone Supply offer any loyalty or purchasing programs for commercial HVAC contractors?

Johnstone Supply offers an Advantage Program that allows contractor accounts to earn points on purchases, redeemable for merchandise, gift cards, and travel. Accounts also gain access to Johnstone University training events, available both in-person and online.

How do commercial contractors open an account with Johnstone Supply in Medford, MA?

Contractors can apply for a new account online through the Johnstone Supply website or contact the Medford store directly. Once an account is established, online access and online payment options can also be added through the platform.

Equipment & Systems

System Types Serviced

Rooftop Unit (RTU)Split SystemBoilerAir Handling Unit (AHU)Chilled Water / ChillerHeat Pump

Building Types Served

Office Building

Retail / Shopping Center

Industrial / Warehouse

Multifamily (50+ units)

Education / Campus

Mixed Use

Operating Hours

Monday	6:30 AM – 5:00 PM
TuesdayToday	6:30 AM – 5:00 PM
Wednesday	6:30 AM – 5:00 PM
Thursday	6:30 AM – 5:00 PM
Friday	6:30 AM – 5:00 PM
Saturday	Closed
Sunday	Closed

License & Insurance

Insurance VerifiedNot verified

Location

91 Hicks Ave, Medford, MA 02155, USA

Request a Quote

Avg. response in 4 hours

Commercial Capabilities

24/7 AvailabilityNo

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Google Reviews

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3 years ago

Jake from outside sales is and has been the greatest salesman I have ever dealt with the company I work for has been a Johnstone customer for a while, and when we have to deal with there inside equipment techs they are simply the best in the game!!! Dave Darling in particular

— Tony Turck

5 years ago

They are pretty good.doing business with them fir past 5 ears and so far very good.

— Presidential Hvac

11 months ago

Always helpful and efficient in finding what I need.

— Paul Luzinski

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