Custom Assured Mechanical

Commercial Verified

2630 Independence Dr, Fort Wayne, IN 46808, Fort Wayne, IN

·24/7 Available

5.0(83 reviews)

5.0(83 Google reviews)View on Google

RTUSplit SystemBoilerHeat PumpAHUVRF/VRV System

Request a Quote (260) 496-8400 Website

Commercial Capabilities

24/7 AvailabilityYes — always available

SLA Summary

Around-the-clock service availability with prompt response and work guaranteed until the customer is satisfied.

Quick Answers

Is Custom Assured Mechanical a well-reviewed commercial HVAC company in Fort Wayne?

Custom Assured Mechanical holds a 5-out-of-5 Google rating across 83 reviews, with commercial customers citing prompt response, fair pricing, and long-term relationships spanning up to 22 years. The Fort Wayne-based company has been operating since 1998 and backs every job with a satisfaction guarantee.

Who installs multi-zone commercial HVAC systems in Fort Wayne?

Custom Assured Mechanical installs VRF/VRV systems and other multi-zone equipment — including rooftop units, split systems, and air handling units — for commercial properties across Fort Wayne and within a 25-mile service radius. The family-owned firm has handled commercial installation and service since 1998.

Does Custom Assured Mechanical provide preventive maintenance for commercial HVAC systems?

Custom Assured Mechanical offers structured preventive maintenance agreements for commercial HVAC systems, with customers reporting twice-yearly service visits to keep heating and cooling equipment running efficiently. The company's around-the-clock availability means emergency issues between scheduled visits are also addressed promptly.

About

Custom Assured Mechanical is a Fort Wayne, Indiana commercial HVAC contractor serving office buildings, retail spaces, restaurants, industrial facilities, multifamily properties, and mixed-use developments since 1998. The company is family-owned and operates out of its facility on Independence Drive, covering commercial clients within a 25-mile radius of Fort Wayne. Its technicians service rooftop units, split systems, boiler systems, heat pumps, air handling units, and VRF/VRV systems — a breadth that lets facility managers consolidate HVAC service under one contractor regardless of building configuration. Commercial customers can enroll in preventive maintenance agreements that typically include biannual inspections and tune-ups, a practice several long-term clients credit for avoiding costly unplanned failures. The service department is available around the clock, and the company holds itself to a satisfaction guarantee — the job is not considered complete until the customer confirms it is. With a 5-out-of-5 Google rating from 83 reviewers and documented client relationships stretching beyond two decades, Custom Assured Mechanical's track record reflects the kind of reliability that property and facility managers depend on when HVAC downtime directly affects tenants, operations, or perishable inventory.

Frequently Asked Questions

What commercial building types does Custom Assured Mechanical serve in the Fort Wayne area?

Custom Assured Mechanical services office buildings, retail spaces, industrial and warehouse facilities, multifamily properties, mixed-use developments, and restaurants and food service operations. The company covers Fort Wayne and surrounding areas within a 25-mile service radius.

What HVAC systems can Custom Assured Mechanical install and service for commercial properties?

The company installs and services rooftop units, split systems, boiler systems, heat pumps, air handling units, and VRF/VRV systems. This range allows facility managers overseeing buildings with varied or complex HVAC configurations to work with a single contractor.

Does Custom Assured Mechanical offer emergency commercial HVAC service outside of business hours?

Custom Assured Mechanical provides around-the-clock service availability for commercial clients. Reviewed customers have confirmed that late-night emergency calls — including furnace failures discovered at 10 p.m. — were addressed through the company's emergency line.

How long has Custom Assured Mechanical been operating as a commercial HVAC contractor?

Custom Assured Mechanical started operations in 1998 and has since grown into its current facility on Independence Drive in Fort Wayne. Its customer base includes commercial accounts that have maintained relationships with the company for nine to 22 years.

What does Custom Assured Mechanical's satisfaction guarantee mean for a service agreement customer?

The company's stated policy is that a job is not complete until the customer is satisfied, and its service department is available around the clock to address issues that arise between scheduled maintenance visits. This guarantee applies to installation, repair, and ongoing service work.

Equipment & Systems

System Types Serviced

Rooftop Unit (RTU)Split SystemBoilerHeat PumpAir Handling Unit (AHU)VRF / VRV System

Building Types Served

Office Building

Retail / Shopping Center

Industrial / Warehouse

Multifamily (50+ units)

Mixed Use

Restaurant / Food Service

Operating Hours

Monday	9:00 AM – 4:00 PM
TuesdayToday	9:00 AM – 4:00 PM
Wednesday	9:00 AM – 4:00 PM
Thursday	9:00 AM – 4:00 PM
Friday	9:00 AM – 4:00 PM
Saturday	Closed
Sunday	Closed

License & Insurance

Insurance VerifiedNot verified

Location

2630 Independence Dr, Fort Wayne, IN 46808, USA

Request a Quote

Avg. response in 4 hours

Commercial Capabilities

24/7 AvailabilityYes

Service AgreementsPreventive Maintenance

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Google Reviews

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4 months ago

Okay these guys are just the best. Everytime I call in complete panic they are ALWAYS friendly and professional, they make it out to me first thing and are extremely fair in pricing. We are loyal customers for sure!

— megan ruhalter

8 months ago

Custom Assured Mechanical did an awesome job! They came out first thing this morning and had my AC fixed in no time. Fast, professional, and easy to work with. Highly recommend!

— Roy Small

a year ago

I highly recommend Custom Assured Mechanical. We have been using them for almost 9 years and have found them to be dependable, friendly, reasonably priced, and very friendly. They treat you like family. We have them come out twice a year to keep our air and furnace running efficiently. I never have to worry about calling them to schedule as they contact me. A nice company to do business with!

— Susan Miller

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