CE (Carrier Enterprise)

Carrier Enterprise, Carrier, and ICP will leave your customers cold in the winter and tarnish your business reputation. I have waited 2 weeks on flue box covers from a neighboring state, in Chattanooga, that shows multiple in stocks. 10 phone calls, 2 weeks, paying up front for the parts, and I am still without my parts. I could have walked to Chattanooga and back during the time I’ve waited for these parts. Stay away from this distributor, look elsewhere.

— Chris Hunt

Waited on hold during business hours for over 30 minutes and never got an answer, finally gave up. I guess they have better things to do than assist customers.

— Kenny Rich

The best customer service, always very helpful, friendly and knowledgeable staff, my experience with James and Garrett has always been pleasant, they are amazing staff.

— Ice bear Heating and Cooling