All Things Air & Ice, LLC

Highly recommend All Things Air and Ice. After months of frustration with our new Scotsman under the counter nugget ice machine, we finally got the help we needed! The local appliance retail store in Wilmington, DE, ( i wont mention nor recommend and not a big box) where we bought it from, came out four times and replaced several parts but never fixed the issue. We took matters into our own hands, and called Scotsman directly, and they recommended All Things Air & Ice. Despite the heat of the summer and their busy schedule, they came out the following day. Although it was after hours, they fit us in right before the holiday weekend when we were expecting company. The technician, Eddie, (I think that was his name) was very personable, extremely knowledgeable, and amazing to work with. He pinpointed the problem immediately and fixed it on the spot. He handled everything professionally. It was such a relief to deal with someone who truly knew what they were doing. I highly recommend All Things Air & Ice to anyone who needs expert appliance service — they went above and beyond!

— Mary Pat McDevitt

I can’t say enough good things about All Things Air & Ice! I called about an issue with my Scotsman ice maker, expecting to schedule a service appointment. Instead, they immediately brought in a technician to ask a few more questions over the phone. He patiently walked me through some troubleshooting steps, and to my surprise, we were able to fix the issue right then and there, at no charge! The entire team was courteous, professional, and incredibly helpful. They truly went above and beyond when they could have easily just scheduled a visit and charged me for a repair. Because of this experience, they have earned my trust, and I will absolutely be calling them for any future issues. If you need honest, knowledgeable, and top-notch service, I highly recommend All Things Air & Ice!

— Joe Mahaney

Eddie and crew came by for a warranty repair on our refrigerator. They proactively got us an earlier appointment than originally scheduled. They were fast and responsive. Highly recommend!

— Ben Jordan