Xcalibur Services

I signed up for a one-year maintenance plan with Xcalibur because it was a good deal and I was already about to pay for one of the services that is included in the membership. My experience has been positive so far. I've inquired about some of the maintenance services they offer, like duct cleaning, and the prices do seem high. No one has tried to hard-sell me on anything though. The customer service has been very responsive, and all of the technicians I've had have been very friendly and knowledgeable. Most recently Blake came out to do an HVAC check for me. He was great; friendly, kind and professional and answered all my questions. I appreciate that everyone they've sent has been professional and trustworthy by all accounts. Maybe other reviewers had different people.

— em

David is the BEST!!! Always so pleasant to talk to & explains things so well, efficient with work, respectful in every way. A very nice job done!!! Thank you David!!! Also, the phone staff Tonya, Mattie & Mia. So sweet, polite & informative. Rex is awesome!!! It's wonderful to have someone who's following up with you & not pushing for a sale, but will give you options to best suit your needs, both work to be done & financially. I've been exceeding pleased with Xcalibur!!! Ben (the owner) & his staff treat you with respect, just like they would want to be treated. Keep up the ads, I really enjoy them!!!

— Elizabeth Ryan

I had a flex pipe repaired last summer and suspected I had a leak somewhere in my ductwork. At that time there wasn’t a way to look without removing the insulation around the ductwork. Xcalibur now has a camera they can insert into the ductwork. I called Monday evening and Loren arrived Tuesday morning. He located 3 holes and discovered that the flex pipe had fallen. I decided to have the ducts cleaned and repaired. Loren had his crew there within a few hours. Everything has been taken care of. The crew was very nice and helpful. I learned a lot about how my HVAC system works. Very helpful and absolutely a pleasure to speak to! Additional services were offered but no pressure to buy them. I like being able to make my own decisions and being treated respectfully. Thank you!

— Kelly Shackelford