SoCal Climate Control Heating & Air Conditioning
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It’s interesting how one person can change the dynamics of a whole job! It all began with the two Daves, who were incredibly helpful. Dave walked me through the entire process of selecting and installing a new HVAC system and went out of his way to accommodate my limited availability when scheduling appointments. Trainee Dave was also very knowledgeable and provided great insight about my attic insulation, as well as some helpful guidance regarding a possible rodent issue. Joseph’s crew was equally impressive—courteous, punctual, and clearly hard-working. The 4 guys on site did a fantastic job and were a pleasure to have working at my home. Last but certainly not least, Susie went above and beyond in every way. She was supportive, responsive, and truly felt like my “wingwoman” throughout my entire project, even at the end when I was having issues with Adam! It seems like Adam schedules, installs, repairs, etc. When my brand new system failed inspection, I would’ve expected someone to reach out and schedule the repairs. Instead, it took Adam 4 days to get a hold of me and only because I reached out to them! I feel my project should’ve been finished before new Business continued forward! I got put on the back burner! From the time the system failed inspection to when they actually complete the repairs will be 9 days. I find that ridiculous! I guess maybe if they didn’t get paid in full that they would’ve stepped it up to make my project finish… I’m sally disappointed in the weakest link on this job, Adam!
— Dawn Cerda
Wonderful customer service. Thadeus, the technician, knew right away what the issue was with my AC and made sure it worked perfectly. Would highly recommend SoCal Climate for HVAC repairs.
— C Travis
These folks were incredible. Highly recommend. We had initially worked with our home warranty and I'm pretty sure the folks they sent out broke things even worse. Ryan and the team did an amazing job. Not only explaining to me what was going on, gave some advice on how to improve the system, and then actually fixed the problem. He also ended up digging a little bit deeper. Found how backed up our system was and helped clean it out. The airflow has increased so much and it feels like we have a brand new system. The front desk folks were super nice and really amazing. You're going to pay a little bit more for these folks, but the service is totally worth it. We'll definitely be working with him for a future hvac stuff in the future.
— Noelle Stransky
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