Rochester Industrial Services, Inc.

Commercial Verified

291 Millstead Wy, Rochester, NY 14624, Rochester, NY

5.0(19 reviews)

5.0(19 Google reviews)View on Google

Quick Answers

Is Rochester Industrial Services, Inc. a well-reviewed commercial HVAC company in Rochester?

Rochester Industrial Services, Inc. is not a commercial HVAC company — it is an ISO 9001:2015 certified industrial equipment repair facility in Rochester, NY, specializing in ultrasonic welder repair, HMI/display repair, and industrial electronic equipment services. The company holds a 5/5 Google rating across 19 reviews for its industrial repair work.

Does Rochester Industrial Services, Inc. handle commercial HVAC replacement?

Rochester Industrial Services, Inc. does not offer commercial HVAC replacement — its services cover ultrasonic welder repair, industrial HMI and monitor repair, chart recorders, data loggers, and general industrial electrical equipment repair. Facility managers needing HVAC services should contact an HVAC-specific contractor.

What areas around Rochester does Rochester Industrial Services, Inc. serve?

Rochester Industrial Services, Inc. is based at 291 Millstead Way, Rochester, NY 14624, and serves clients within a 25-mile radius of Rochester. The company also accepts equipment shipped in from outside the local service area for repair.

About

Rochester Industrial Services, Inc. is an ISO 9001:2015 certified independent repair facility in Rochester, NY, specializing in industrial electronic and ultrasonic equipment repair — not commercial HVAC services. With nearly 50 years of operation, Rochester Industrial Services has built its reputation on repairing ultrasonic welders of all makes and models, including plastic welding and synthetic/textile bonding equipment. The company serves as a single-source repair facility for brands such as Branson and Dukane, and handles obscure or off-brand equipment that OEMs no longer support. Beyond ultrasonic welding, the company repairs industrial HMI displays, operator interfaces, keypad assemblies, chart recorders, data loggers, and a broad range of industrial electrical equipment. Services include free evaluations on all repairs, same-day quotes, same-day repairs where available, 24/7 emergency service, and an integrated repair program with a world-class warranty. Customers consistently highlight fast turnaround and transparent pricing — factors that matter to production and facility managers facing line-down situations. Rochester Industrial Services operates within a 25-mile radius of Rochester and also accepts shipped equipment from clients nationwide.

Frequently Asked Questions

What types of ultrasonic equipment does Rochester Industrial Services repair?

Rochester Industrial Services repairs all types of ultrasonic welding equipment, including plastic welders and synthetic/textile bonding machines, covering both major brands like Branson and Dukane and off-brand or obscure models. The company also sells surplus ultrasonic equipment and ultrasonic converters and tooling.

Is Rochester Industrial Services an authorized OEM repair center?

Rochester Industrial Services is an independent repair facility and is not affiliated with any equipment manufacturer. This independence allows the company to service a wide range of makes and models, including equipment no longer supported by the original OEM.

Does Rochester Industrial Services offer emergency repair services?

Yes, Rochester Industrial Services offers 24/7 emergency service and same-day repairs where available, which is critical for industrial operations facing unplanned downtime. Same-day quotes are also provided to help facility and operations managers make fast decisions.

What warranty does Rochester Industrial Services provide on repairs?

Rochester Industrial Services offers what it describes as a world-class, fair and honest warranty program on all repairs. Free evaluations are included on every repair submission before work begins.

Can equipment be shipped to Rochester Industrial Services from outside the local area?

Yes, Rochester Industrial Services accepts equipment shipped in from clients located outside its 25-mile Rochester service radius. This makes the facility accessible to industrial operations across a wider geographic area.

Operating Hours

Monday	8:00 AM – 8:00 PM
TuesdayToday	8:00 AM – 8:00 PM
Wednesday	8:00 AM – 8:00 PM
Thursday	8:00 AM – 8:00 PM
Friday	8:00 AM – 8:00 PM
Saturday	8:00 AM – 8:00 PM
Sunday	8:00 AM – 8:00 PM

License & Insurance

Insurance VerifiedNot verified

Location

291 Millstead Wy, Rochester, NY 14624, USA

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Commercial Capabilities

24/7 AvailabilityNo

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Google Reviews

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2 weeks ago

Great service, great people and a quick turn around. They had us back and running quicker then we could source any parts to even try to repair our equipment. Save yourself the trouble and send it to these guys. Great company

— Daniel Kedroske

11 months ago

This is the best repair company around. Every piece of equipment we've ever send to them to be repaired has always come back within a timely manner fixed. If you ever need someone to repair your personal or business equipment RIS is the place!

— Ashtyn Carr-Pieramico

2 years ago

Great company! Quality, pricing and customer service. Always my first call when I need something fixed quick. Thanks Guys!

— Anthony Borzilleri