Rheem Water Manufacturing Facility

Fake Warranty I bought a house with an older Rheem water heater and it lasted another 15 years. I replace it with another Rheem of the same type and the gas regulator when out year two. The tank started leaking year 4 of 6 year warranty. Rheem refused to honor the bogus 6 year warranty. Navigating Rheem customer service was extremely difficult. Rheem is a once competent 100 year old U.S. company now owned by Japanese company Paloma Industries, Ltd. Rheem should understand the average consumer expects a major appliance to last 10 years. Rheem ignores the warranty to a make a profit by exploiting/cheating the consumer. Damn service and quality!

— Cory Camallieri

A very good experience here.Staff was nice. Check in at Gate 1. Then they will prompt you to gate 4. If your a live unload you have to drop trailer and wait bobtail and park by the security office. They will notify when the truck is unloaded. Drop and Hooks are in the same area. I did arrive early. My appointment was at 8:00am and they excepted me at 7:00am

— Reynaldo De Los Santos

It was a drop n hook for me, in and out in less than 45 mins. Check in at Gate 1, the security guards were very nice and helpful. The lady at shipping n recieving was also very nice and helpful. Dropped my loaded trailer at Gate 4, there checked in with security guard and she told me where to drop my trailer and pick up and empty. 👍

— The Lion