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Premier Service Company Inc

701 Rice Mine Rd N, Tuscaloosa, AL
4.8(1220 Google reviews)View on Google

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Google Reviews

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3 months ago

It is hard to express how much i enjoyed my experience as well as recommending them for others. I have trouble talking to new people but the technician was extremely friendly and easy to talk to. Thats not even without mentioning the price I spent a mer fraction of what i thought i would need to and they never tried to upsell me on anything and they were extremely transparent with me. I look forward to using this company for anything they can provide for me. If I could rate 6 stars i would.

Phoenix King

a month ago

I'll try to be somewhat impartial and let the community decide on if this seemed fair or not... I have a rental that is 1.5 hrs. away. I had a toilet tank that was leaking, so I called. Upon getting to there to inspect, the Premier technician called. I was in a meeting, so my wife spoke to him. She was told that the inside of the toilet was rusted out, causing the leak, and that the internals of the tank needed to be rebuilt. I knew I'd just replaced the internals not long ago, but we proceeded with getting the estimate. It was $585 to replace the internals (flapper, fill valve, gaskets, etc.) We declined and paid the $50 service call fee. We then just bit the bullet and drove the 3+ hour round trip to repair ourselves. We stopped at Walmart to buy a repair kit ($500 for a fix that takes less than 30 mins with parts that cost less than $30 (if they were used)? That seems odd. Not to mention, no repair parts were even needed, and the information relayed about the state of things was inaccurate. I've attached an image of the internals before I touched them to repair them. The are in red is where the leak was coming from. I'd welcome comments from the company / owner.

Nick Thomas

9 months ago

I was skeptical at first, but the guys were professional,knowledgeable, and detailed in their work. They even had a friendly interaction with my dog(Ashor),Lol!but seriously; They fix my plumbing issues and I am on a septic system with a crawl space at a reasonable price. Quality of service with no funny business or extra costs.

Vanessa Knox