PMSI (Precision Mechanical Solutions, Inc.)

We had our thermostat go out and needed it replaced. We called PMSI, and had someone out the next day to look at it. They gave us a quote for a digital one to work with our Carrier unit which was a pretty good price compared to what we would have paid elsewhere. The technician was friendly, he took the time to answer all my questions. Had it installed pretty quickly and took the time to explain how to operate it. I love it! We've had the thermostat a year now and our unit works fine as it should. I would definitely call them again!

— Allison Najera

PMSI did a repair on my home air conditioning unit. There was no estimate. There was no itemized list of costs. The bill was over $500, and I was told I would receive a receipt by email. I received the receipt but no breakdown of the costs. I called the company and asked for a breakdown. The parts charge was $244. An electronics tech myself, I was suspicious of the cost of the parts, which were basic items, so I did some research. I found that they had charged me four times the retail cost of the parts. When I called the company and respectfully asked to talk about the parts charge, they said they'd get back to me. A few days later I received a letter telling me thy were severing our business relationship (as if we had a business relationship.) Their lack of candor leads me to believe they always grossly overcharge for parts and complaints are routinely handled by a non-responsive letter such as I received. I will never use their services again and would not recommend them to anyone.

— Rodmacher Engineering

PMSI services my organization's heating and air. We have an older system in our facility, and Roger and the team have done a great job in servicing and repairing our complex operating system. They are also quick to respond (usually the same day) to our needs. Great company with great customer service. I would highly recommend this organization! Thanks Roger for all you do!

— Chad Williams