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Omerson Mechanical LLC

Commercial Verified
4242 Langley Ct SE, Grand Rapids, MI 49508, Grand Rapids, MI
4.2(60 reviews)
4.2(60 Google reviews)View on Google

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9 months ago

**PLEASE READ** Omerson Mechanical is the real deal if you are looking for a kind, professional, and intelligent HVAC, Furnace, Water Heater team. Not only is it family owned and operated, they are the kind of professionals you want around your business OR home. They always have the best attitudes and are extremely easy to talk with. They will break down anything in as much detail as necessary for the customer to understand what is going on. Their price points for their services are extremely competitive! They have been our main vendor for the apartment community I help manage, and ALWAYS COME THROUGH! I have seen them work around the clock to make our residents happy and comfortable, which is nothing like I've ever seen in the several years I've been in the property management industry. Elvis and his team are simply the best. 10/10 WOULD RECOMMEND!!!!

Kyle Russell

5 months ago

They were contracted with American Home Shield to look at my furnace last fall when it wasn't work. They quickly resolved that issue. However, I repeatedly had the same issues all last winter and spring, and Omerson had to come out repeatedly to replace parts or get it working again. The safety switch on furnace kept tripping, necessitating me having to flip it to reset it but then it would only work for a day or so before tripping again. During the last visit in April 2025, they determined that the furnace wasn't repairable and said they would send a quote to AHS for replacement. Since that time it's been crickets. AHS says they never received a quote and that last work order is still open in their system. They have called and emailed Omerson multiple times with no response. I have called and texted them also with absolutely no response. Currently my furnace only works intermittently and the safety switch keeps tripping, so I'm having to reset it daily. this has been an ongoing issue for months and I'm extremely disappointed that Omerson has ghosted me. UPDATE: I finally heard from Omerson after posting this review. They indicated they had reached out to AHS. I followed up with AHS and they indicated that he had sent an email to them stating that he couldn't find anything wrong with the furnace despite repeated visits and recommended a 2nd opinion. AHS scheduled a different contractor to come out and provide a 2nd opinion. They diagnosed the furnace as failing and recommended replacement. Within a week I had a new furnace with very little out of pocket. Very disappointed in Omerson due to poor communication, lack of follow through, and questionable diagnostic skills. They failed to recognize the furnace was failing, instead replacing various parts which did not fix the underlying issue.

Kim McCormick

a month ago

Completely unreachable when they were assigned a job through a home warranty company. They might do good work but I will never no since I couldn't get them to answer a phone call or even schedule an appointment

Zach Bauman