Johnstone Supply

Commercial Verified

480 Industrial Dr Ste 116, Naperville, IL 60563, Aurora, IL

4.4(43 reviews)

4.4(43 Google reviews)View on Google

Quick Answers

Is Johnstone Supply a well-reviewed commercial HVAC company in Aurora?

Johnstone Supply's Naperville location, serving Aurora and the surrounding 25-mile radius, holds a 4.4/5 rating on Google across 43 reviews, with trade customers citing knowledgeable staff, competitive pricing, and over a decade of reliable service. The branch serves commercial HVAC contractors and facility teams throughout the western Chicago suburbs.

Does Johnstone Supply provide preventive maintenance for commercial HVAC systems?

Johnstone Supply operates as a wholesale HVAC distributor rather than a maintenance contractor, so facility managers use their Naperville location to source parts, equipment, and supplies that support their own maintenance programs or those of their hired contractors. The store's knowledgeable staff can help identify the correct components for scheduled maintenance work on commercial systems.

How do I get a quote for commercial HVAC work from Johnstone Supply?

Johnstone Supply's Naperville branch provides pricing on parts and equipment through in-store will-call, phone inquiries, shipping, and an online catalog, with local pricing available to account holders. Facility managers and contractors can contact the store directly or request a trade account to access pricing and availability for commercial HVAC components.

About

Johnstone Supply's Naperville location at 480 Industrial Dr serves as a wholesale HVAC distributor for commercial contractors and facility teams across a 25-mile radius that includes Aurora, Naperville, and the broader western Chicago suburbs. The branch stocks an extensive catalog of HVAC parts and equipment available through in-store pickup, will-call, and shipping, making it a practical sourcing point for property managers coordinating repairs or planned maintenance with their contractors. Reviewers with a decade or more of buying history specifically note the competitive pricing and large online catalog as reasons they return to this location. Staff expertise is a consistent theme in customer feedback. Technicians and facility professionals praise the team's ability to identify correct parts quickly — including nuanced components like flame sensors — and note that branch-level knowledge shortens the time between a system fault and a working repair. One long-term customer referenced more than 30 years of relying on Johnstone's counter staff for guidance on ordering and parts identification. For commercial properties in the Aurora–Naperville corridor dealing with the region's demanding heating and cooling seasons, having a local distributor with knowledgeable counter staff and broad inventory reduces equipment downtime. Trade account holders gain access to local pricing and availability information through the Johnstone online platform, streamlining procurement for multi-unit or multi-building portfolios.

Frequently Asked Questions

What types of customers does the Johnstone Supply Naperville branch serve?

The Naperville branch primarily serves HVAC contractors and commercial facility or property managers who need wholesale parts and equipment. Long-term trade customers include technicians who rely on the store for everything from routine components to hard-to-find replacement parts.

How can facility managers order parts from Johnstone Supply in Naperville?

The Naperville location supports ordering through in-store will-call, phone inquiries, and shipping, as well as an online catalog for account holders. Trade account holders can check local pricing and availability directly through the Johnstone Supply website.

How far does the Naperville Johnstone Supply location deliver or serve?

The Naperville branch covers a 25-mile service radius, which includes Aurora and much of the western Chicago suburban market. Facility managers in this corridor can rely on the location for local parts availability and quick pickup or shipping.

Is Johnstone Supply Naperville known for staff expertise on commercial HVAC components?

Multiple verified reviewers highlight the staff's hands-on knowledge of HVAC systems and components, including specific parts like flame sensors. The branch manager has also received direct recognition for his depth of understanding of the HVAC industry, which is useful for facility managers troubleshooting unfamiliar equipment.

Does Johnstone Supply Naperville offer a trade account for commercial buyers?

Yes, commercial buyers and contractors can request a trade account through the Johnstone Supply website or by contacting the Naperville store directly. Account holders gain access to local pricing, inventory availability, and the full online parts catalog.

Operating Hours

Monday	7:00 AM – 4:30 PM
TuesdayToday	7:00 AM – 4:30 PM
Wednesday	7:00 AM – 4:30 PM
Thursday	7:00 AM – 4:30 PM
Friday	7:00 AM – 4:30 PM
Saturday	8:00 AM – 12:00 PM
Sunday	Closed

License & Insurance

Insurance VerifiedNot verified

Location

480 Industrial Dr Ste 116, Naperville, IL 60563, USA

Request a Quote

Avg. response in 4 hours

Commercial Capabilities

24/7 AvailabilityNo

Is this your business?

Claim this listing to manage your profile, respond to reviews, and receive leads.

Claim This Listing

Google Reviews

View all

6 months ago

Always helpful to me when ordering, inquiring on parts, will call and pickup/shipping, if you don't understand-ask them to slow down and explain to you, help. A plus, service, over 30 years ! Being nice always helps.

— CHEFMART

a year ago

Always have a fantastic experience with the team here. Every time I visit, they’re incredibly helpful and go above and beyond to assist. The entire team is knowledgeable and friendly, making it easy to find what I need. Their service is top-notch, and they really know their stuff when it comes to HVAC products. Highly recommend them for anyone looking for great customer service and expertise.

— Jonathan Mag

a year ago

Johnstone has been my HVAC supplier for a solid decade! Their staff has always been knowledgeable and friendly, with quick service, competitive pricing, and an enormous online catalog of parts & equipment. Thanks guys, keep up the good work 💪

— Josiah Duehning

Similar Contractors in IL

View all

V Mechanical Inc

Aurora, IL

RTU · AHU · Boiler+3

Service AgreementsMulti-Site

V Mechanical Inc — Hodgkins, IL commercial HVAC contractor serving Chicagoland since 1999. RTUs, chillers, boilers, and...

Weaver Mechanical

Aurora, IL

RTU · Boiler · AHU+3

Weaver Mechanical serves Aurora, IL commercial buildings within 25 miles — RTUs, boilers, chillers & more. 5-star rated...

Commercial HVAC in Aurora, IL

Explore commercial HVAC contractors and services across Aurora.

All Commercial HVAC Contractors in Aurora, IL Commercial HVAC Repair in Aurora Commercial HVAC Service in Aurora Commercial HVAC Installation in Aurora Commercial HVAC Maintenance in Aurora Emergency HVAC Service in Aurora