Jackson Services

401 Columbus Pkwy, Auburn, AL

4.9(1167 Google reviews)View on Google

Quick Answers

How do I choose a reliable commercial HVAC contractor in Auburn?

Jackson Services, a family-owned contractor operating since 1973 with a 4.9/5 rating across 1,167 Google reviews, is a verifiable benchmark for reliability in the Auburn area. Facility managers should prioritize contractors with documented tenure, consistent customer feedback, and a commitment to service within a defined response window — Jackson Services guarantees service within 24 hours.

What commercial HVAC services does Jackson Services provide in Auburn?

Jackson Services provides commercial HVAC services including heating and cooling system maintenance, repair, and service for properties in the Auburn area. The company also offers plumbing services and backs all work with a 100% satisfaction guarantee.

What areas around Auburn does Jackson Services serve?

Jackson Services operates within a 25-mile service radius of its Opelika, AL location, covering Auburn and surrounding communities across East Alabama and West Georgia, including LaGrange, Opelika, and Columbus. Auburn falls squarely within that service footprint.

About

Jackson Services is a family-owned heating, air, and plumbing company based in Opelika, AL, serving commercial and residential customers across East Alabama and West Georgia since 1973. For facility and property managers in the Auburn area, Jackson Services offers commercial HVAC services covering heating system maintenance and repair, air conditioning service, and plumbing — all backed by a stated 24-hour response commitment. The company operates from 401 Columbus Pkwy, Opelika, AL, within a 25-mile radius that encompasses Auburn and the broader Lee County corridor. With more than 50 years in the region, the company has developed operational familiarity with the hot, humid summers and variable winters that define East Alabama's climate demands. Jackson Services holds a 4.9/5 Google rating across 1,167 verified reviews, a volume that reflects consistent performance across a large customer base rather than a handful of outliers. Customer accounts cite technician punctuality, thorough explanations of work performed, and clear communication before, during, and after service calls — qualities that matter when coordinating HVAC work around tenant schedules or building operations. The company employs technicians who receive continuous industry training, and it offers a 100% satisfaction guarantee from initial contact through final walkthrough. Facility managers serving multi-tenant properties, light commercial buildings, or institutional facilities in the Auburn-Opelika metro can contact Jackson Services directly to schedule service or discuss commercial HVAC needs.

Frequently Asked Questions

Does Jackson Services guarantee a response time for commercial HVAC calls in the Auburn area?

Yes — Jackson Services commits to arriving within 24 hours of a service request for HVAC and plumbing needs. The company also handles emergency calls, as documented in customer reviews referencing after-hours service.

How long has Jackson Services been operating in East Alabama?

Jackson Services has been family-owned and operating in West Georgia and East Alabama since 1973, giving the company over 50 years of regional experience. That tenure covers a customer base of 1,600 or more across the LaGrange, Opelika, and Columbus markets.

Does Jackson Services also handle plumbing in addition to commercial HVAC?

Jackson Services provides both HVAC and plumbing services, including water heater maintenance and repair, fixture replacement, and general plumbing repairs. This allows facility managers to coordinate multiple building-system needs through a single contractor.

What is Jackson Services' customer satisfaction rating and how many reviews back it?

Jackson Services holds a 4.9 out of 5 rating on Google, based on 1,167 reviews. Reviews consistently highlight technician professionalism, communication quality, and thoroughness of inspections and explanations.

Does Jackson Services provide ongoing maintenance agreements for commercial HVAC systems?

Jackson Services offers recurring HVAC maintenance service, as confirmed by customer accounts describing regular scheduled appointments over extended periods. Facility managers interested in a maintenance program can contact the company directly to discuss scheduling and scope.

Operating Hours

Monday	Closed
TuesdayToday	Closed
Wednesday	Closed
Thursday	Closed
Friday	Closed
Saturday	Closed
Sunday	12:00 AM – 11:59 PM

License & Insurance

Insurance VerifiedNot verified

Location

401 Columbus Pkwy, Opelika, AL 36801, USA

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Commercial Capabilities

24/7 AvailabilityNo

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Google Reviews

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a month ago

Jackson is the best! From the office staff to the technicians, they are super nice and keep you updated every step of the way. I cannot recommend them enough! Shout out to Jamie for delivering exceptional service on an emergency call.

— Sarah

2 months ago

Jackson has been taking care of my HVAC for over a year now and I am always pleased with how well they explain everything to me. Britt Story was my technician today and he was very courteous, professional, and very considerate of my home. I would love for him to come back everytime for my service. I definitely recommend Jackson for your home needs.

— Michelle Dias

7 months ago

Thanks for a great maintenance/service appointment today, Charlie! Your professionalism is top notch including communications before, during and after all services were finished. Your explanations of things to consider when caring for my HVAC was so valuable. The level of respect you showed to me, the consumer, was of the highest caliber. Thanks for having the part I needed with you! I HIGHLY recommend Jackson Services and ask for Charlie!

— Laura Jean

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