HVAC & Refrigeration LLC

Our AC unit suddenly stopped working over the weekend, and this company still managed to send someone out. The technician was professional, polite, and got the issue fixed fast. He also checked other parts to make sure everything was working properly. The communication was excellent throughout the process. The whole experience was stress-free and pleasant. I’m so happy we found such a reliable HVAC company. Highly recommend!

— Demel Roise

I especially want to note the accuracy of the craftsmen! The work lasted about two hours, and during this time the apartment was left in perfect order - not a single dust or trace of tools. They used protective covers, and handled furniture and appliances carefully. The air conditioner itself after cleaning looks like new and works flawlessly. It is very rare to find such attentive attitude to the little things. The impressions are only positive!

— Kyle Johnston

Bowman Refrigeration's In response to the negative review left by Bjorn Ruud: As much as our goal is to provide complete satisfaction to every customer on every job, we know it is inevitable that at some point someone will be unhappy. If it is a result of something we did, we make every effort to make the situation right with as little negative effect on the customer as possible. There are times when the customer is unhappy because he or she has old equipment that we can only do so much with but they want us to try. This is one of those cases. Upon arrival on our first visit the compressor was running so hot that it had clearly sustained damage, although it was still running. We told the customer that we could repair the freezer, but that we could not say how long the compressor might last due to the overheating. We were told to proceed if we could keep the cost under $3,000. We proceeded with the repairs, which came to $3,300. The freezer ran for a while after the repairs but eventually the compressor failed, as we suspected it might. The customer was very upset, so as a courtesy we offered that if he bought the new compressor we would provide labor at no charge to install it. The customer wanted an extended warranty (factory warranty is one year) for no extra charge, essentially passing all risk to us on his old freezer that was purchased used from a third party. We offered a factory extended warranty which comes at a reasonable price, but the customer refused. And here we are being accused of screwing our loyal customers. We never claimed to be perfect but we didn't grow a successful business over 30 plus years by screwing loyal customers.

— Dee Bow