Hugh's Heating & Air

I really hope this isn’t how they do business on a regular but I had scheduled service with them to happen between 8am to 11 am. Not only did they not call to update or explain, but then proceeded to show up 2 1/2 HOURS LATER!!! Didn’t even apologize at all for the inconvenience. The service tech ignored me when I brought up the 8-11 scheduled time. I need my ac fixed so I had no choice but to let them continue with their job. But be warned that they will not show up when they say they will.

— Alaina Fugate

Hugh's Heating & Air is my number one service provider on my AC&Heating unit. The Hugh and Hunter team are qualified professionals who get the job done. I want to thank Crystal (office manager) for always being so helpful and courteous in providing great customer service. When you call for service, this team is prompt in coming out, rain or shine, to assess your problem and provide you with a solution. They recently installed my new unit and they did a great job!!! I have nothing but praise for this team (Hugh & Hunter) who has been my service-team for quite some time now. Their service costs are reasonable and budget-friendly. So if you want quality and professional service, call Hugh's Heating & Air.

— F Sims

The worst service I have ever experienced. Tech came out and told us it would be a certain amount.They ended up charging over 100.00 more. After waiting over a week for them to order a part we had to call them to be told it had been in a few days they just hadn’t had time to return. The problem was not repaired and they broke the vent cover on the unit just to say it was already broken. When they did return they said the unit was operating correctly, yet at random times it will not even turn on and cool. I had to call another company and they were out within 2 hours and within 24 hours have located the problem and are making arrangements to repair it.I would not call Hugh’s out for anything very rude to me and my wife. This was for my mother in- law which is an elder lady.

— Joseph Moore