HM

Huggins Mechanical

Commercial Verified
41 Spring St, Jacksonville, FL 32254, Jacksonville, FL
4.9(260 reviews)
4.9(260 Google reviews)View on Google

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a year ago

The incomplete work we have discovered could have been life changing for our whole family. The unprofessional work truly shows. The work we paid for was never completed as they stated it was. Now we are finding ourselves in repairs that we should not have to be doing. We paid over 10k for Higgins to do a job. The return that was put in was never properly done with the proper enclosure. Seals. Wraps were not completed on ductwork. Now we are paying another company to fix the incomplete mess left behind by Higgins out of Callahan Fl. I’m so upset by this because our main concern is the health of our children. This could have resulted in massive damage, mold damage that could have made us very sick.

Susan Reid

3 years ago

Exceptional Service and Quick Response Rating: ⭐⭐⭐⭐⭐ Today, I had a frustrating experience with the company I purchased my $9500 HVAC system from three weeks ago. They failed to address my pleas for help today : no answer, leaving me disappointed and without A/C. However, my experience with Huggins turned the situation around completely. I called Huggins and within less than two hours, I had a perfectly functioning and cool A/C system. The initial representative I spoke with was attentive and empathetic, understanding the urgency of my situation. He even provided me with a time window to make a decision, whether to endure the heat (since it was still under warranty) and wait for the original company to respond and send an installation team, or opt for immediate repairs. To compare prices and availability, I reached out to a couple of other companies, but I quickly called Huggins back. The competitors quoted me rates of $295 and $350 for same-day after-hours service, while Huggins offered a reasonable rate of only $175. Their affordability was a pleasant surprise. I must commend Steven, the technician who assisted me. He had an excellent approach, showing great expertise and thoroughness in diagnosing and troubleshooting the issues. His efforts were truly commendable, and he proved to be a valuable asset to your company. Give this man a raise!!! As someone who rarely writes reviews, I feel compelled to share this positive experience. Huggins went above and beyond my expectations, providing stellar service and resolving my problem efficiently. I highly recommend them for their outstanding customer service, reasonable pricing, and the exceptional work of Steven. Thank you, Huggins, for turning my disappointing day into a pleasant one with your prompt and professional assistance.

Nic Patterson

2 years ago

Huggins is fast, reliable and honest. I called around several places to get estimates and they were the most reasonable. As soon as the men showed up, they didn’t stop working until the new unit was installed. Cleaned up and were very professional. I highly recommend this company for any AC need!

Charna Ballerino