HM

Hayes Mechanical

Commercial Verified
5959 S Harlem Ave, Chicago, IL 60638, Aurora, IL
4.1(61 reviews)
4.1(61 Google reviews)View on Google

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2 weeks ago

We had to call Hayes Mechanical on an emergency basis when our boiler completely broke down during the winter leaving our 4 story building without heat. Their salesman and tech team came right out, listened to our needs and came back with a proposal that was less than any other company that had bid on the job. The techs who did the installation were highly skilled, delightful to work with and explained the process in layman's terms. They cleaned up any mess that was made dismantling the old boilder and installing the new one. We had dealt with employees from various department at Hayes and every experience has been positive. We made the decision to choose Hayes for all of our HVAC needs and look forward to working with all of their team.

Mary Lynn Pross

a month ago

Had a smart tech come to fix an issue in my building. They were knowledgeable and on top of things. Arrived on time. I would highly recommend. Note: This isn't a paid review. This is my honest opinion. Give them a try; they helped me were others failed.

Marvin Oltman

6 months ago

Genuinely fraudulent service - billing significantly higher than standard rates and adding work hours their techs could not possibly have worked. Dispatcher was unprofessional and expected to bill me for a time period I said my unit was not available due to her own oversight. Service manager was also unable to explain why hours billed for technician was 2x what would have been reasonable EVEN WHEN accounting for all of their incompetencies. I think this is the first review I have ever left for a company because I wish I had been warned & I would have chosen a different provider. A $2k+ bill for less than 30 minutes of plumbing work, double counting drive time + a double trip charge, a 20x markup on a part anyone could have bought at Home Depot 1 block away- just a disgusting attempt to rip off a customer. I work in a breakfix/ repair business as well and was disturbed by the lack of integrity and general ethics.

Sam