Hansen Super Techs

I had a wonderful experience with Hansen. I called to have my light switch replaced due to the storm and they sent a technician the next day. Casey called and gave me an hour notice that he would be in route. He came and was very pleasant with good customer service. He investigated the problem and explained to me when needed to be done to fix it. It only took him about 20 minutes. He also found another issue and offered to take a look at it. He was very thorough and provided professional service. Will definitely use them again.

— Kristi Johnson

Service was quick and easy, and the representative was very nice and professional. However, I was disappointed that the advertised discounts were not offered. I believed I qualified for the $50 off repair that was listed on the website but I can’t see restrictions. Additionally, the technician began fixing the issue without discussing or confirming the total price with me beforehand. The cost was not reviewed until after the work was completed, which was frustrating. Due to the emergency, I went ahead and paid the service price, but clearer communication and approval before starting the repair would have been appreciated.Service provided was Inducer debris removal. Overall, decent service, but better transparency with pricing and promotions would improve the experience.

— Alisha A.

⭐⭐⭐⭐⭐ I had an excellent experience with Hansen Super Techs! Skylor McDermott was professional, knowledgeable, and extremely courteous from start to finish. He took the time to explain the issue, walked me through the repair process, and made sure everything was working perfectly before leaving. It’s rare to find service that is both efficient and genuinely customer-focused. Skylor’s attention to detail and commitment to quality gave me complete confidence in the work that was done. If you’re looking for reliable plumbing service, I highly recommend Hansen Super Techs — and be sure to ask for Skylor McDermott!

— DAT Hamlet