Hall's Heating, Air Conditioning & Refrigeration

These guys are excellent. I have had positive experiences with Hall’s Heating and Air every time I’ve used them. They installed my system and serviced any and all issues without hesitation. Their field service technicians are all excellent and great at troubleshooting problems. I’ve recommended them to family and friends on several occasions and everyone has been truly satisfied with their experiences and outcomes. I highly recommend using this company. You’ll be happy you did......

— Matt Causey

My husband and I are military and when we moved into the area and purchased our home I continued to utilize the same people that the previous owners used for AC maintenance. I purchased a 2 year service plan from Hall's thinking that it sounded like a good deal. However, they never called to schedule any service. it was constantly me calling and asking if they could come out as I had been using the AC or heat pump for the past several weeks without anyone looking at it before I needed to start using it. The one time that we had a problem with the upstairs unit they came out and charged a service fee when all it needed was some Freon even though I had paid for the 2 year agreement plan which included free service with routine maintenance. Additionally the guy who came out refused to look at the other unit making me call to set up a additional appt for the regular servicing instead of just taking 20 minutes to check the other unit out. Moreover, every single time they came out I had to prove that I had paid for BOTH of my units on the service plan. Luckily I saved all my receipts so it was never an issue, but it should have never been an issue as I PAID for them to service BOTH. I still have 6 months left on my 2 year plan which I won't be using although it I probably won't have to explain to them why I don't want them to come out for the last servicing since they have never been able to call me in the first place to schedule. I have decided to pay another company in town that can actually keep track of their current customers and act like they might want repeat business. My only hope is that someone will read this review and choose to go with another company to service their homes.

— Mandy Johnson Physical Therapist

This company is a joke. They don't have a price per job. The service calls in and they just make up prices off the top of there head. I had a inner coil replaced under warranty and was charged $900 on a 2 year old unit installed by them originally. The tech was at my house 1 hour and 1/2. The part was supposed to be covered on my Lennox. So how could it be $900 I asked. The response was that's the price for the job. So basically there wasn't a warranty because I called another a/c place and they would have replaced it for $900 without a warranty. What a joke this scam artist is. Fraud stay away from these scammers!!

— David Miller