General Refrigeration Services Co

Gary has serviced two prior refrigerators, a first-gen SubZero (horrible!) and a first-gen GE Monogram (a little better). But because these over-priced behemoths were headaches, we switched to a KitchenAid from Galvans (RIP) about a decade ago. Long-story short: returned from a week away for Thanksgiving to find our freezer frozen over like a winter in Fairbanks, before global warming. My wife's reaction was to buy a new one, it's time. But I remembered Gary. In one short cell phone call as he was enroute to help another customer, and a few follow-up text exchanges, he diagnosed the problem and quickly walked me through the fix. I'm no Mr. Fixit, but Gary's advice and guidance was spot on. I even texted him a photo of my work mid-stream and he graciously gave me helpful pointers to make my task easier and trouble-free. So, I would not call anyone else for refrigerator repair. I hardly ever write reviews, as you can tell. So believe me when I say Gary is special.

— bruce fong

Gary Cain was outstanding. I called him at 0730 on 2/3/25 and he rearranged his schedule early on a Monday morning knowing that foods in my freezer were starting to thaw. My freezer and refrigerator were repaired by 11 am. Gary had all the parts he needed with him to repair my refrigerator. The price was very reasonable. I can not say enough how great it is to get such quick service and a grrat personal refrigerator and freezer repair man. I would encourage everyone to call Gary - if you need quick and reasonably priced help on your refrigerator repairs. Thanks, Gary. Kay

— Kay Lucas

Gary is a professional. Quick response, efficient in his work, and practical advice. The fix was relatively straight forward, and worked perfectly, keeping my refrigerator going without needing to buy a new one. Thanks, Gary!

— Scott Kobayashi