Ferguson HVAC Supply

Mark shouldn't be answering phones at this company. Rude as hell. Heard his inaccurate version of what I was telling him...In fact, I was trying to give him business that could have totaled to about $10K. Your loss.

— Tami W.

No Support over holidays left numerous messages via text message customer where willing to open a branch but never returned one after hours request. Called Monday been on hold since 830am for 1.5 hours no one answers. I would recommend using the other distributors. (Munchs, TEC, Birkheimer) Where all very responsive. I would never use a rheem/rudd product because of this ever

— Tom Wyse

Horrible customer service by branch manager Mike . This pos had the Audacity to raise his voice at me or nobody was arguing as I voice my opinion on the stock of parts that they were missing from a failure that occurred a week After I installed a furnace that they did not have parts for . Tradesman save your time and aggravation go to a different branch ! It’s not what you say it’s how you say it MIKE ! On another note you were not groomed how presentable should a counter person be? At least comb your gray hair and for the love of god shave you look like a bum!

— Peter Nalepa