Ferguson

I had used Ferguson for a home build years ago and purchased from them so many items. It was a wonderful experience. Unfortunately, during a recent need for a remodel, my experiences were not the same. Upon the first visit, the greeting at the front was welcoming. The in store help, however, felt dismissive, and it was not overly busy. Giving benefit of the doubt to a rough day or issues unknown to me, I decided to try a different day. The second visit was pretty awful. Rude at the front, only one other customer with an associate in the sales area with many associates at an empty desk and very little traffic in store. I kept fortitude to give benefit of the doubt, but upon asking an associate who could help me, resulting in two people just looking at me saying nothing (which said everything), the lady at thef ront desk decided to briefly help. The intial encouter was pleasant; however at the end of a seemingly non interested approach to helping me, and asking a couple of questions, the responses were abrupt and condescending. My mom was with me, and she noticed the same and was extremely put off. I proceeded elsewhere to furnish my kitchen needs. This is intended for constructive feedback, and I am hopeful others don't have this experience.

— JW

I have a cabin that was built in 1957. I don’t know when the sink was replaced, but it wasnt pretty the guys at ferguson boise Taylor Ryan, Joe and Corey helpmed my uncle and i find all the parts and tools i coukdnt recomend these guys more highly!

— Cooper Blanc

Came here to pick out plumbing fixtures. What a great show room. All kinds of high-end brands and great pricing...very knowledgeable as well

— Gene