Eagle Heating And Air Conditioning

Wes came out to our house earlier this week to take a look at our furnace and see why it was leaking water everywhere. He got the part ordered and installed a day or two later. Definitely a company I will use again.

— William Rich

Jay the owner of Eagle is a very nice person to talk to. Besides that, there is nothing good from the company or the quality of their work or the owner's creditability. We spent over $9,600 on two mini-split units installed in. We got to use the mini-split for about 3 months per year. From day one, it was nothing but problematic. Loss of refrigerant, refilled, damaged compressor (replaced twice), refilled, and refilled in those orders over the course of 3 summers. They missed so many promised appointments to fix and looked into it and the worse part owner failure to call back as promised. When they did, they had different service techs (because some quit or didn't have good thing to say about the company) or appointment was stretched out up to a month. Some never showed up or failure to keep appointments. After 3 summers of dealing with them, while the unit is still under warranty and they failure to address it, we ended hiring Gene's Heating and Air to come to track down the issue and had to paid $1,900 out of our own pocket to track down the problem and to refill refrigerant plus a portable AC unit ($500) while waiting the AC to be fixed. It turned out that they had a leak on the line from day one when they installed -- the fix was 30 seconds (see photo of the found solder leak)! My recommendation is that when things go well, they are fine but when problem arrives, don't expect them able to stand behind their work. By the way, their never attempted to track down where the leak for the three summers we reported the issues of AC failure. For Eagle Heating, may be get a refrigerant detector would be wise. Never saw the techs used one of those or attempted. We're considering filing a small claim court.

— Dien Nguyen

I can’t say enough good things about Eagle Heating and AC, its owner and its employees. I had a situation of concern and thought that I would have to wait days for a repair, but from the time of the call to the company and their tech showing up at my house was one hour! The tech, Wes, was extremely professional, and went out of his way to answer my questions and fix my heating unit above and beyond what I expected. He even returned to help me with something additional later on that day. They were so good about communication, from Amber in the office to Wes in the field - they kept in contact and answered my texts and my calls immediately! I felt like I was their only concern that day. I was shocked to find such a great team to work with! Highly highly recommend!! I give them way above 5 stars!

— Lorimac Productions