CE (Carrier Enterprise)

I wish I could give less of a star for this review but unfortunately 1 star is the worst. The CE in athe OKC area doesn’t even deserve that. There are consistency at this location 1 they never answer their phone 2 they never get the correct part 3 the attitude of employees at the counter is one of “ omg why are people coming in. I don’t want to do any work” I’ve been on hold with this location for over an hour on multiple occasions. In the last 6 months I have never received the correct part ordered from this location. If I need a correct part I literally call Dallas and have the order placed there and transferred to OKC for pick up. OKC DOES NOT ANSWER PHONE OR HAVE WORKING EMPLOYESS. It’s pathetic. As a contractor I have decided to recommend all Carrier units in the greater OKC area be removed and replaced WITH ANY OTHER BRAND NOT RELATED TO CARRIER. The reason is there is just no support service should any carrier product break down. It’s less hassle to just remove the carrier and install literally any other brand. Want efficiency? Do not buy carrier Want support help? Do not buy carrier Want correct parts? Guess what? Do not buy carrier. If you live in any other area other than OKC you will probably be fine with a carrier. If you live anywhere near OKC, DO NOT BUY FROM THIS CARRIER. You will live a better, stress free life as a contractor and if you are a home owner, you will have a much better working unit since other product distributors have much better locations and personnel. Hope this helps. I will strive for other contractors to follow my lead. #close CEOLCdown

— Christopher Borse

Very disrespectful, mean and rude people working in shipping/receiving specially that forklift guy he called himself “ IM THE MANAGER”. No body has thaught him how to behave with customers. I don’t know why the owner of this company hired them by doing so no truck drivers will deliver or pickup their loads unless they post loads with high rate so that means owner loses so much because of these people. I’m done with them. I mad a biiiiiiiiig mistake delivering here but that was my first time I didn’t know them.

— Malina Hotak

The best group of people very helpful!! 10 out of 10!!! Very responsive even after hours Janice is doing all in her power to help us in our situation. When we was in store Jesse was a great help also great team great attitude and very helpful!!! Will always recommend all day everyday!!!

— Chris Balderas