Burney's Commercial Service Inc

One of my coolers wasn't working right and my regular service provider couldn't make it out right away. Burney's was recommended to me and so I called them. They came for a $232 service fee. I told the gentlemen that it had stopped working after we had cleaned out from under it. He told me the compressor was bad and wanted to charge me $2,800 to replace it. He said he could do it ASAP that day. I told him I need to wait and call the company that had originally put it in, as it was replaced just 3 years ago and was probably under warranty. The other company came out to look and told me that nothing was wrong with the cooler; the sensor box had just been knocked over and it just needed to re-adjust. When I called Burney's to ask why they would want me to replace my compressor when there was nothing wrong with it, I got no response from the owner or management, and they charge me the service charge anyway... I hate feeling like I would have been taken advantage of. If I hadn't been willing to wait, they would have charged me over $3K to replace something that didn't need it. The least they could do was only charge me half the service fee.... The original company didn't charge me at all. VERY disappointed.

— Katie Knapp

Nothing like sending your equipment only for them to drop it on the ground off their forklift! But then still load it and send it on its way. Then come back to pick up a sheeter and they can’t even manage to help the 80 year old woman tie it down. Look for some other company else is my review..

— Anneke Schat

Called to ask if they service Elkay hydration stations. Even though they said they did not and were not sure if anyone in town does, they told me they would help me google the make and model and walk me through it. I got it fixed just by following their instructions!

— Kris Pauley