Bright Star Service

I’m so impressed with the level of detail Bright Star Service puts into their work. They came to service our boiler system and immediately spotted buildup and debris in the magnetic filter.. something no other company had ever pointed out before. The technician explained how it was affecting our system’s efficiency and took care of the cleaning and flush on the spot. After the service, the system has been running smoother and heating up faster. I really appreciate how transparent and educational the tech was throughout the process. He even showed me what was causing the issue! Highly recommend Bright Star Service for anyone needing boiler maintenance done right.

— Alyssa May

When our boiler stopped working in the middle of a freezing week, Bright Star Service truly came to the rescue. From the moment I called, their team was polite, professional, and quick to respond. The technician arrived right on schedule, took the time to explain what went wrong, and walked me through the repair process so I knew exactly what to expect. Within just a few hours, the heat was back on, and the difference was night and day! What really stood out to me was their honesty and attention to detail. They didn’t try to upsell anything unnecessary; they just focused on fixing the problem the right way. Worth every penny, and I’ll definitely be calling Bright Star Service again for any future HVAC work! Highly recommend them to anyone looking for dependable service and peace of mind.

— Neal Cabanilla

Pure bait-and-switch. Absolute rip-off! I wish I could give Bright Star HVAC zero stars. They are the definition of unprofessional. I called them out for a specific issue, and they gave me a reasonable-sounding estimate over the phone. However, once the technician arrived and finished the job, the final bill was almost double the original quote due to a bunch of "hidden fees" and unapproved charges that were never mentioned beforehand. To make matters worse, when I called their office to clarify the massive price jump, the customer service was incredibly rude and defensive. They completely take advantage of people who are stuck in an emergency situation. Do yourself a favor and call a different company that actually has integrity. Avoid Bright Star at all costs! ***Nice try trying to gaslight future customers by claiming 'no record.' My Google account name not match your system, but your company absolutely did the job.***

— Vincent coon