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Black Tie Home Services

1001 E Miller St, Springfield, IL
4.9(49 Google reviews)View on Google

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2 months ago

I needed a way to charge my car at home. I contacted them via their website with the work I needed, and they got back to me within a day. Within a week, I had an appointment for the work scheduled. A NEMA 14-50 was installed in my garage in a matter of a couple of hours. They kept their word every step of the way, stayed on schedule, communicated well, and the price was fair. I am very, very satisfied with the job and I will be calling them for future jobs.

Steven Simpson-Black

5 months ago

As first time home-owners, it’s scary when something goes wrong and we don’t have the experience to fix it. The heat went out in our condo, and after trying the DIY solutions on Google with no luck, we were unsure who to call. Of course this issue had to happen when the low is predicted to be 6° tonight! We checked the top results online for HVAC services, and none of them were able to help tonight. Then we found Black Tie Home Services. They had all 5 star reviews, and were listed as a small business that accepts urgent calls. Unlike the other places we tried, a real person answered my call right away. I believe his name was John. He was friendly, professional, and completely understanding of our situation. He promptly connected us with his service tech, Rob. Although HVAC issues are never something you look forward to, Rob earned forever customers from us! From the first call to the time I’m writing this was a grand total of 2 hours, which is phenomenally speedy (especially on a Sunday evening in January). He was extremely quick, very professional, and even patient and kind with our cats who were very excited to meet him 😅 He gave us an instant solution at a more than reasonable price, and saved the day. No busted pipes here tonight! Thank you to this wonderful company. We know who to call with any future trouble, and we can’t recommend enough that you do too!!

Taylor Neely

5 months ago

Thank you for everything. Josh and the guys really provide an Excellent service from start to finish. The team was professional, efficient, and did a great job installing our water heater. Quick, clean, and reliable work. We’re very happy with our new water heater and the service we received.

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