Bay Master Appliance Services

I contacted Bay Master appliance service to perform a service on my combo oven appliance which stopped working suddenly. Bay Master sent a technician to fix my appliance. I told specifically to the technician to fix whatever the problem is so He charged almost $ 700.00. He only replaced the fuse and gave me 3 month warranty authorized by Bay Master appliance service company. The service was performed on the December the 15th 2025 so It should expired on the 15 of March 2026. On Saturday March 14, the oven stoped working suddenly so I called them 6:41 pm. On Saturday Twice but They did not responded. When I called Them on March 17 2026, Customer service said that They are closed on Saturday and Sunday so the warranty ended the day before weekend(Friday) and Bay Master appliance said there is nothing They can Do even though on the invoice which is a legal document does not specify what Bay Master appliance said. The Technician, Mitchell agreed with Them. So be careful with this company that offers You the best service and at the end They do not keep their promises and warranty. ——————- Bay Master send me an Email saying that They offered me to send a Technician to check my appliance and wave the cost for the diagnosis but, They will charge me for the repairs or give me a discount. That is not how the warranty works. If They fixed it the first time and it fails again then that is what warranty is for, so, they do not have to charge any money at all. I do repairs too so I know the meaning of “warranty”.

— Manuel Gonzalez

Adam is very knowledgeable, and wonderful at his job. We Were pleased how he continued to explain the process while repairing. He is a real people person. We will definitely choose him again if any of appliances need repairing.

— Mark Ochinero

Adam Curry is a very kind and polite person. I appreciate him being helpful and explaining stuff to me. He has been out to my friends house too to fix her washer did a wonderful job as well. We will be calling him again in the future for any more service that we might need.

— Lisa Woody