Baseline Mechanical LLC

Jay, Ken & the entire staff are wonderful to have as my go to for all my Air Conditioning needs. Before our A/C units finally died we had a couple of different friends in the business that helped keep them running. When it came time to replace the first of two units we of course asked our friends to provide quotes. We also got a quote from Baseline Mechanical. who was recommended by a neighbor. Ultimately we went with them and now we feel like we have new friends in the business, They are fair, fast and friendly. We used them to ultimately replace two units on one house, and one on a rental property. We've since moved to an older home with two very old units, I had an issue with one unit leaking, I called them and they came out the same day and fixed the problem. I know we will be needing to replace those 2 units in the future and we certainly will be giving Baseline Mechanical a call. I highly recommend Baseline Mechanical for reliability, fair pricing and friendly service. Thank you Baseline Mechanical.

— Allison Gray

I had a family emergency and had to cancel the day before because I would be out of town and did not feel comfortable leaving my house unattended while I had people working inside and outside my home. The woman who answered gave me attitude about that and I explained my situation which I didn't really need to and that I did not feel comfortable opening my home while I wasn't there or leaving a key behind. She basically told me that she would get the landlord involved and will receive a key from them as they brought in other people to get this job done and can't reschedule them. I had to scramble around and find someone to drive an hour round trip to personally let them in. The work they did while closing up the attic was horrendous. Black finger prints all over the area and chips from where the hammer hit the boards while nailing closed the attic way up, which then led to cracks. I would understand if I had to cancel hours before, but I gave 24 hour notice and felt uncomfortable letting a group of people come into my home while I'm not there with my valuables at home and hoping they would lock up correctly. Thankfully, I had a trusted member come by and check for me. Also, please check if their outside help is also bonded and has a background check. I'm regards to your response, my main concern wasn't about how things were closed up. I was more concerned about other things, in which a police report was filed and an attorney contacted me. I am only stating what was told to me and that was, "they could not reschedule due to having hired outside work." Nothing was about my landlord was mentioned.

— Kvonna Black

Jay, Ken, Nate, and the other guys at Baseline Mechanical are the best. I have an old HVAC unit at my primary residence and an even older one at my rental property. Jay and Nate had done a great job of keeping both units ticking, and they have never once pressured me into replacing them. Unfortunately, it's recently become clear that the entire unit at my rental property needs to be replaced. It's a split system, and the ceiling unit is a weird size and configuration. In fact, we found out that unit is no longer made in this country and hasn't been for years. So, it's been a challenge to find one that fits. However, Jay is committed to getting this done for me and my tenants. He's also giving me a great price on the work he's doing, as he's always done. I also referred him to a friend for a second opinion on their HVAC unit. Another company told them they absolutely needed to replace it. Jay went over there, spend about 15 minutes looking it over, and told them it worked great and that the other company were probably were trying to manipulate them into needlessly spending thousands on a whole new system. Because of things like this, I never even think about calling another HVAC company. I'm a loyal customer of Baseline Mechanical with good reason: they're honest, trustworthy, and true professionals.

— Thomas Washington