Annette Hale's Indoor Comfort Systems

This is not your typical review for Indoor Comfort Systems so read the entire REVIEW!!! First of all, I do not generally publish reviews online; however, Indoor Comfort Systems did such a fantastic job installing a new HVAC system for my SunRoom I just needed to comment on the great Job they did for me. From the salesman Preston McGuire to the Field Supervisor Jeff Johnson and down to the installation team I can not say enough about the professionalism, knowledge and general courtesy exercised to answer my questions and concerns. The level of detail in the workmanship during the installation can only be related to the commitment of Indoor Comfort Systems to provide training in conjunction with hiring quality personnel to perform the work, not only at the management level but also the installation team. This installation was a Retro HVAC installation with the house being built about one year ago. Jeff Johnson and his team specialize in post-new construction HVAC installations. His goal is to make this HVAC system look like it was installed at time of construction. That is just what Mr. Johnson did, this approach does require more detail and knowledge on his part and yes, he does have pride in his work which you never see in todays busy competitive HVAC market. I had a concern about the unit being loud when the unit delivered heat or cooling with the SunRoom being small. Mr. Johnson confirmed to me that the unit would be installed with enough duct work on the inlet and sized correctly so that the HVAC system would be quiet. I would say that it does not take more time to do the job right the first time and that is exactly what Jeff Johnson does. I am so impressed with Mr. Johnson , and no, we are not related, it is his attention to detail on the Job and his ability to convey his work instructions to his hand-picked team. Now about his team they willingly worked for Jeff, and I could tell it was like an apprenticeship in the way he respected each of his young installers. What was impressive was their respect for Mr. Johnson. Even when he was not present during the installation each and every worker was so polite and were taking pride in their work to complete the assigned work from Mr. Johnson. The work was always inspected by Jeff Johnson and if something needed correcting, he explained to his installation team what needed to be corrected with respect. Note: every installer was excellent at what they were doing during the installation and worked very well together. I also have to mention that the installation team were very clean during all phases of the installation to protect and not damage my home or yard. What does all this mean, I cannot say enough about the team at Indoor Comfort Systems if you need an HVAC system installed or if you have unique problem with your HVAC system do not hesitate to call Indoor Comfort Systems. Obviously, their management is dedicated to hiring quality people from supervisors to installers. Please see the attached pictures of my HVAC Retro installation. It is very rarely I am satisfied with every aspect of work being completed at my house, but this is the exception, I am totally happy with my HVAC system installation by Indoor Comfort Systems."

— kirby Johnson

We've used Annette Hale's Indoor Comfort Systems for years - both for installation of a new HVAC system, and regular maintenance on our two HVACs. Service Technicians like Chad McCormack are why we continue to use them. This last visit, as usual, Chad's expertise and efficiency was top-notch. He also took pictures and explained how our HVACs were doing clearly and professionally. We will continue to use Annette Hale's for our HVAC needs.

— Scott P

Joseph with Indoor Comfort Systems was absolutely fantastic. He was super helpful and truly went above and beyond to make sure we were taken care of. He was honest, reliable, and took the time to explain everything so we felt confident in the decisions being made. It’s rare to find a technician who genuinely cares and is willing to go the extra mile! Joseph definitely does.

— Aimee ashbaugh