AIS Commercial Parts & Service, Inc.

The company is pretty bad, would not recommend. They couldn't even tell us when they could get us on the schedule after weeks of waiting. They put holds on credit cards while they make you wait and give you no answers. We have a couple ovens down that is affecting our business and still no real answers. After 2 weeks they said maybe in another week we can let you know when we might be able to schedule. Again all while putting several holds on credit cards. Found a competitor with much better ratings that can come next day and guarantees their work. Additional response to AIS: your scheduling is not clear and the worst i have seen with any company ever. We tried to work with you for 2 weeks and you wouldn't help. Im sorry but the reviews here speak for themselves. Your company is terribly run top to bottom and anyone using you should be warned.

— Todd Pollock

Very expensive company. Called for fryer service technician came and checked it out and thermocouple needed to be replaced so they ordered part and came back after couple of days to replace the part but they ordered wrong part so had to order part again and come back replace it and charged me for every trip. WOULD NOT RECOMMEND AIS TO ANYONE!!!

— Keyur Rana

The oven in my kitchen costs $1,000. You came twice and couldn't fix it, but you charged me over $1,000 from my bank card 4 times. It's not fixed, it should be thrown away, why did they charge me?

— Ubaydulla