Ace Home Heating & Air Conditioning

Called them and closed the deal in October 2025. Paid them $30,000 for a new system. Here we are in April 2026 and I still don’t have a complete install. No hearing or air and the thermostat isn’t even installed. Along with duct work not being done, vents etc. I’ve been beyond patience and have been told for months “we will come and finish it/ we are talking to management about this”. I’m now filing a complaint and taking legal action. I would not hire this company! I’ve attached pics of how my project sits after 6 months of paying them…..

— Bronson Wright

Steve Arias, the lead, and George Zamora, tech’ were great guys who came to my house and did an excellent job. Everything looks good so far. Both Steve, who is thorough with what he does, and George who does the same r both hardworking and conscientious in everything they do. They definitely deserve to be well taken care of. The company should recognize good employees like them. Kudos to Steve and George.

— Jacob John

I called to repair my compressor, but the salesperson said my R22 system had to be replaced with a new R454B unit for $10,000, assuring me it included everything. When the tech arrived, they added extra charges for new copper lines and damaged my ceiling while enlarging the attic entrance. The technician said he had received approval from his manager to cut the ceiling and assured me the company would cover the repair. It’s been two weeks and, despite multiple calls, no manager has responded or scheduled the fix. I later had to call again because my heater stopped working, even though it was tested before the installation was completed. The day after the installation, two people claiming to be state auditors entered the attic and left without any signatures or documentation. They said we’d receive a report, but two weeks later, nothing has been provided. Our home cameras also show the woman taking video of my wife without consent. When the technician returned to repair the heater, he said the system had been tampered with and found loose wires — the only people up there were the supposed auditors. This company is sloppy and unprofessional. I do not recommend doing business with them. If you do, record everything, verify IDs and badges, and document all interactions.

— Osvaldo Bernal